By Our Correspondent
NEW DELHI/BHUBANESWAR: In continuation of the measures taken in the wake of COVID-19 Lockdown, it has been decided that all passenger train services on Indian Railways including Premium trains, Mail/Express trains, Passenger trains, Suburban Trains, Kolkata Metro Rail, Konkan Railway etc shall continue to remain cancelled till 3rd May 2020.
To ensure the essential supplies in various parts of the country, movement of goods and Parcel trains will continue.No booking of any type of tickets, including E tickets shall be done till further advice. However, facility of online cancellation will remain functional for ticket bookings.
All counters for ticket booking for UTS & PRS will remain closed till further orders.Full refund will be given for tickets for the bookings made for the trains cancelled.Full refund will also be there for those cancelling the advance bookings of tickets for trains not yet cancelled.
As far as trains cancelled upto 3rd May 2020 is concerned, the refunds would be automatically remitted by the Railways online to the customers while those who have booked across the counters, refund can be taken upto 31st July, 2020.
Meanwhile, Ministry of Labour and Employment has set up 20 control rooms under the Office of Chief Labour Commissioner (CLC) (C) on pan India basis due to issues arising in the backdrop of Covid-19. These control rooms have been set up for following purposes.
To address wage related grievances of workers employed in Central Sphere.To mitigate the problems of migrant workers through coordination with various state governments.
These call centers can be accessed by the workers through Phone numbers, Whatsapp and Emails.
These control rooms are being managed by Labour Enforcement Officers, Assistant Labour commissioners, Regional Labour Commissioners, and Deputy Chief Labour Commissioners of the respective regions. The functioning of all 20 call centers are being monitored and supervised by Chief Labour Commissioner (C) of Head Quarter on daily basis.
All the concerned officers/officials have been advised to adopt a humane approach to assist the aggrieved workmen to the maximum possible extent and ensure delivery of timely relief to the needy ones.
