By Our Correspondent
BHUBANESWAR: Sunil Kumar Bansal, State Director General of Police, inaugurated the 1930 Cyber helpline Call Centre & Cyber Crime Help Desk on Tueaday at Cyber Complex, Keshari Nagar, Bhubaneswar .
The 1930 Cyber helpline Call Centre cum Help Desk at Cyber Complex,Bhubaneswar is a facility for the victims of on-line financial frauds. The victims canlodge Cyber Crime fraud complaints by dialing 1930 for immediate assistance to halt thetransaction and get back his money.
This facilitation centre has got 10 parallel telephone lines which are manned by trained police personnel. The helpline is functional24 X 7 in three shifts.A cyber fraud victim sitting anywhere in Odisha can dial 1930 for immediate relief. Thecall will land at this Call Centre, where trained personnel would attend the call. They will ask relevant questions and simultaneously initiate the process to track the money trail.
They will take immediate action to block it and try to revert back the money into victims account. Simultaneously they would also ensure blocking of the IMEI and the SIM usedfor commission of the offence.
Earlier, with the limited manpower CID-CB has been successful inreverting Rs.1,19,11,478/- to the victims’ account in year 2022. It was also successful in blocking Rs.1,58,87,037/- from being siphoned off. With the newly inaugurated facility these figures are likely to go up in the coming days.Recently, after a review held by the DGP, it was decided to strengthen theCyber Crime Help Line Call Centre with additional manpower. This would become ahuge deterrence against cybercrime frauds and a boon to the victims.
After the inauguration CID-CB made a presentation about its preparation to deal with cyber-crimes. Shri Arun Bothra Addl. D.G. of Police, Crime Branch,Shri Shefeen Ahamed K , I.G. of Police, Crime Branch and other senior police officers attended the function.
